Last updated: November 12, 2026
These standards apply to the Manzil app (listed as “Manzil منزل - Matchmaking App”), the web app at manzilmatrimony.com/app and everything shared on them. Manzil is developed and operated by HAJEX INC.
If a child is in immediate danger, contact your local police or emergency services right away.
Our standard
Manzil prohibits child sexual abuse and exploitation (CSAE) of any kind, including child sexual abuse material (CSAM). This includes any content or behaviour that sexualises, grooms, exploits or endangers a child; sharing, asking for or linking to CSAM; using Manzil to arrange a marriage or relationship involving anyone under 18; and trafficking.
Adults only
- Manzil is only for people aged 18 and over. Everyone confirms their date of birth when they join.
- The Manzil apps are rated for adults in the App Store and Google Play.
- Profiles managed by family must be for adults aged 18 or older, with their consent.
- We close any account we find belongs to someone under 18.
How we prevent abuse
- Age checks when people join, and selfie checks reviewed by our team, who also look out for anyone who seems under 18.
- Automated checks and review by our team of photos and reported content.
- A Report button on every profile and chat, with “Under 18” as a reason.
- Staff who handle child safety reports before anything else.
How to report
- In the app: open the profile or chat, tap the three dots, choose Report, then choose “Under 18” or “Inappropriate photos or content”.
- By email: write to support@manzilmatrimony.com with “Child safety” in the subject. You don’t need a Manzil account to report.
Please don’t send us copies of abusive images. Describe what you saw and where, and we’ll find it.
How we respond
- We review child safety reports first, ahead of all other reports.
- We remove the content, ban the accounts involved and keep the information the law requires us to preserve.
- We report child sexual abuse material to the authorities, including Cybertip.ca, run by the Canadian Centre for Child Protection, and the National Center for Missing & Exploited Children (NCMEC), and we cooperate with law enforcement.
Following the law
We comply with the child safety laws that apply to us, including Canada’s law requiring internet service providers to report child sexual abuse material, and the rules of the App Store and Google Play.
Child safety contact
Our designated child safety contact can be reached at support@manzilmatrimony.com. Messages with “Child safety” in the subject are handled first.
HAJEX INC., 10051 rue Mirabeau, Anjou, Quebec H1J 1T7, Canada