Contact us
Email support@manzilmatrimony.com or use the form below. We aim to reply within 2 working days.
Worried about someone you met on Manzil? Report them from their profile or chat: tap the three dots, then Report. A person on our team reviews every report within 24 hours. If anyone is in immediate danger, contact your local emergency services first.
Getting started
Who can join?
Adults aged 18 and over who are free to marry and looking for marriage, a serious relationship or good friends. Manzil welcomes people of every faith.
How do I sign in?
With your mobile number, your email, or your Apple or Google account.
Can a family member set up my profile?
Yes, with your consent. When you create a profile, choose “Creating this for a family member?” and pick who it’s for. The profile shows “Managed by family”.
Verification
What does the blue star mean?
It means a person on our team checked that the member’s selfie matched their profile photos. It’s a good sign, but it isn’t a background check, so keep following the safety tips.
How do I get verified?
In the app, go to Me, then Verification. Take a selfie copying the pose shown, and a person on our team compares it with your profile photos, usually within 24 hours. We don’t use face recognition, the selfie is never shown on your profile, and we delete it within 30 days.
Photos and privacy
Can I hide my photos?
Yes. Turn on photo privacy to keep your photos blurred until you match.
Can I take a break?
Yes. Hide your profile under Me, then Account and privacy (the gear). People won’t see you in Discover, and your chats keep working.
Who can see my number and email?
Nobody. They’re never shown on your profile. Read our privacy policy for details.
Family and guardian
How do I add a guardian?
Go to Me, then Family and guardian. Enter their name, how they’re related to you, and their mobile number or email, and we’ll send them an invitation.
What can my guardian see?
If you turn on chat copies, they receive copies of your match chats. Friend chats are never shared. Your matches are told a guardian is involved, and you can turn copies off at any time.
Manzil Plus and billing
What is Manzil Plus?
An optional subscription that adds extras such as seeing who likes you, unlimited likes, a note with every like and every filter. Manzil is free without it.
How do I cancel?
Manzil Plus is billed by Apple or Google, so you cancel it in your store account: on iPhone, in App Store subscriptions; on Android, in Google Play subscriptions. Cancel at least 24 hours before it renews. Deleting the app or your account doesn’t cancel it.
How do I get a refund?
Refunds are handled by the store you paid. On iPhone, use reportaproblem.apple.com. On Android, open your order history in Google Play. If you need help, write to us.
Safety tips
- Stay on Manzil. Keep chats here until you trust the person. Your number stays private.
- Never send money, gift cards or bank details, whatever the story is.
- Talk before you meet. A call confirms the person matches their photos.
- Meet in public and tell family or a friend where you’re going.
- Trust your instincts. If something feels wrong, stop replying and report it.
Your account and data
Can I download my data?
Yes. In the app, go to Me, tap the gear for Account and privacy, then Download my data. You’ll get your profile, photos, messages and posts.
How do I delete my account?
In the app, go to Me, tap the gear for Account and privacy, then Delete my account. If you can’t use the app, request deletion here.
Policies
Privacy policy · Terms of service · Community guidelines · Child safety standards